Hospitality is a diverse industry focusing on customer service. In this course you will learn entry level skills and knowledge about working in the industry and specifically for a café. With practicing your barista skills and work experience being core components, you will finish this course with increased confidence and skills.
Career Pathways
With this qualification under your belt, you will be equipped to gain initial employment in hospitality, start a traineeship or apprenticeship, or start further study in a Certificate III or Diploma in Hospitality.
Important Information
Course
Eligibility
Duration
Delivery Method
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Work Experience
Course Fee
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Class Size
Potential QCE Points
SIT20322 Certificate II in Hospitality (12 units)
High school students (Grades 10, 11 and 12)
6 months (one day per week) or 12 months (1/2 day per week)
Classroom delivery including a mix of theory and hands-on demonstrations/activities
A minimum of 12 service periods*
VETiS (Funded by the Queensland Government*)
Fee for service $2610 / student discounted rate $2000
10-15 students
4 points
*Work experience venue & shifts are organised by our team in conjunction with the school staff and student schedules
*Funding is only available to students who meet the eligibility criteria
What you will learn
Core
BSBTWK201 - Work effectively with others
SITHIND006 - Source and use information on the hospitality industry
SITHIND007 - Use hospitality skills effectively
SITXCCS011 - Interact with customers
SITXCOM007 - Show social and cultural sensitivity
SITXWHS005 - Participate in safe work practices
Elective
SITHFAB021 - Provide responsible service of alcohol
SITHFAB025 - Prepare and serve espresso coffee
SITHFAB027 - Serve food and beverage
SITHFAB024 - Prepare and serve non-alcoholic beverages
SITXFIN007 - Process financial transactions
SITXFSA005 - Use hygienic practices for food safety